House Rules

A. General Rules / Peraturan Umum

1. Maksimal 2 orang per kamar Max. 2 persons per room
2. Tamu menginap tidak diperkenankan tanpa izin manajemen Overnight visitors are not permitted without management approval
3. Dilarang keras prostitusi, narkotika, dan aktivitas ilegal Strictly prohibited: prostitution, illegal drugs, and unlawful activities
4. Semua kamar adalah NON-SMOKING dan dilarang memasak di dalam kamar All rooms are NON-SMOKING and cooking inside the room is not allowed
5. Merokok di dalam kamar dikenakan biaya pembersihan Rp 600.000 Smoking inside the room will result in a cleaning penalty of IDR 600,000 Penalty: Rp 600.000 / IDR 600,000
6. Mohon jaga ketenangan dan kenyamanan bersama Please maintain a quiet and respectful environment
7. Pelanggaran berat akan dikenakan sanksi: Serious violations will result in:
   • Pengusiran / Eviction
   • Kontrak dihentikan / Termination of stay
   • Deposit hangus / Deposit forfeited

B. Security & Access / Keamanan & Akses

8. Demi keamanan bersama, mohon gembok pagar selalu dikunci kembali jika keluar atau masuk di atas jam 21.00 For everyone's safety, please lock the gate again when entering or leaving after 9 PM

C. Housekeeping & Linen

9. Jam operasional housekeeping: 08.00 – 16.00 Housekeeping operating hours: 08:00 – 16:00
10. Permintaan makeup room di luar jam tersebut akan dilakukan pada hari berikutnya Requests outside these hours will be handled on the next day
11. Sewa kamar belum termasuk linen set (pillow case, bed sheet, duvet cover, towel & bathmat) Room rental does not include linen set (pillow case, bed sheet, duvet cover, towel & bathmat)
12. Biaya sewa linen: Linen rental (rented and washed per set only):
    • Rp 150.000 / bulan per set (IDR 150,000 / month per set)
    • Rp 30.000 / kali cuci (IDR 30,000 / wash)

D. Laundry

13. Layanan laundry tamu dilakukan oleh pihak ke-3 (laundry kiloan sekitar properti) Guest laundry is handled by third-party laundries nearby. Please contact front office if you need assistance.

E. Parking / Parkir

14. Parkir kendaraan dikenakan biaya bulanan: Parking fee per month:
    • Mobil / Car: Rp 500.000 (IDR 500,000)
    • Motor / Motorcycle: Rp 250.000 (IDR 250,000)

F. Delivery & Packages / Pengiriman

15. Drop-off GoFood, GoSend, Grab, dll ada di meja Front Office Please collect your packages at the Front Office. We do not provide room delivery service.

G. Communal Kitchen / Dapur Bersama

16. Jam operasional dapur bersama: 07.00 – 21.00 Communal kitchen operating hours: 07:00 – 21:00
17. Di atas pukul 21.00 mohon tidak berbicara terlalu keras demi ketenangan tamu lain After 9 PM, please keep noise to a minimum
18. Mohon mencuci dan merapikan alat masak dan alat makan yang digunakan secara mandiri Please clean and tidy up all kitchenware after use

H. Food & Room Care / Makanan & Perawatan Kamar

19. Dilarang makan dan minum di atas kasur / ranjang Eating and drinking on the bed is not allowed Jika terdapat noda yang tidak bisa dihilangkan, akan dikenakan biaya penggantian. / Stains that cannot be removed will be charged accordingly.

I. Check-Out

20. Waktu check-out: 12.00 siang Check-out time: 12:00 PM Permintaan late check-out akan dikenakan biaya tambahan. / Late check-out is subject to additional charges.

J. Smoking Area / Area Merokok

21. Area merokok tersedia di teras dan area taman Smoking areas are available at the terrace and garden area Merokok di kamar akan dikenakan denda pembersihan Rp 600.000 / Smoking inside the room will incur a cleaning penalty of IDR 600,000

K. Contact / Kontak

Jika membutuhkan bantuan, silakan hubungi Front Office melalui WhatsApp.
If you need any assistance, please contact our Front Office via WhatsApp.